Guest Satisfaction Kiosk

Attractive center point from check-in
to service delivery

Customer loyalty
and experience

Fits all types
of services

Stand out amongst

One of Alfa’s latest customizable technological solutions is Guest Satisfaction Kiosk.

The kiosk’s main purpose is to provide an ongoing assessment of “guest’s experience and satisfaction”.

In addition, The kiosk is meant to evaluate the services provided, regarding activities that include products, human interactions or services at any facility like banks, hotels, restaurants, hospitals, public services providers… etc.

The questionnaires are customizable and can be dispatched remotely to the quality and compliance department through the local network.



queue system software application

Web based centralized solution

queuing system

Dual language


Different surveys for different time
periods and for different locations

queue system software application

Analysis and reports
for collected feedback


Configurable “Guest Feedback” functions
to collect guest’s issues & forward
them to specific departments

Technical Specs

Dimensions (H*W*D) 150 cm x 44 cm x 35cm
Weight 45 Kg
Screen 21.5” LCD touch screen
Processor Intel® core 2 Duo
Power Consumption 350 W
Printer 80 mm receipt width
Connection Ethernet network (RJ45)
Chassis Steel case 1.5 mm & 2 mm withsecured cabinet
Coating Anti-corrosion electrostatic paint, white color

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