One of Alfa’s latest customizable technological solutions is Guest Satisfaction Kiosk.
The kiosk’s main purpose is to provide an ongoing assessment of “guest’s experience and satisfaction”.
In addition, The kiosk is meant to evaluate the services provided, regarding activities that include products, human interactions or services at any facility like banks, hotels, restaurants, hospitals, public services providers… etc.
The questionnaires are customizable and can be dispatched remotely to the quality and compliance department through the local network.