Essential part of the queuing process which displays all types of information to enhance the process of the queue management through  informing  customers with their turns, the windows they should head to which matches their tickets  and any other additional information that can be customized due to business needs.

16 buttons Keypad membrane can be programmed for custom functions and for transferring to any service or any other terminal.  The terminal can be replaced with Q-term software with the same function

Audio Announcement (bi-lingual) can be through Kiosk speakers or amplified speakers or visual announcement through counter displays, service displays, digital Signage (ALVIS)

Alfa offers different WAM software applications for managing waiting areas from entry to a complete customer process serving. In addition we provide advance analysis and management tools for overall review and reporting services.

WAM supports virtual queuing, through integrating with online reservation apps allowing users to book their spots before they arrive.